Customer management software (also called customer relationship management software or CRM) is used by companies to organize and track contacts with current and potential clients. Customer management software can automate sales and analyze data to devise targeted sales campaigns. Lots of companies have greatly improved customer relations with customer management software. This post will explain where you can find free customer management software, and then look at some drawbacks of free software.
Free Customer Management Software
OpenERP (formerly called Tiny ERP) is the best free customer management software available. Some of the features of OpenERP are management accounting, financial accounting, inventory management, sales management, automation of tasks, human resource management, marketing campaigns, help desk and point of sale. For more, see the features page.
Limits of Free Customer Management Software
While the free software may work well for some small companies, there are some drawbacks. Here is a list of some of them.
- Many websites that offer free software charge you for support.
- Generally lack some of the extra features found in the paid version. However, they usually have all the basic features.
- Most do not offer instructions on how to best implement the software to help the company run better.
- Don’t provide training to workers.
No comments:
Post a Comment